Shipping Policy

Welcome to TheRoobee! This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased on our platform. Your satisfaction and smooth shopping experience are our top priorities, and we aim to ensure transparency and clarity in our shipping process.

Order Processing

Orders placed on TheRoobee are typically processed within 1-3 business days, depending on the product’s availability and any customization requests you may have. We strive to expedite this process to get your items to you as soon as possible.

Shipping Options

At TheRoobee, we understand that our customers have diverse needs and preferences when it comes to shipping. That’s why we offer a range of shipping methods tailored to suit your requirements. During checkout, you’ll be presented with various shipping options, each with its estimated delivery time, allowing you to choose the one that best fits your schedule.

Shipping Destinations

Currently, we offer shipping to a wide range of destinations, including Pakistan, United Kingdom, United States of America, Canada, and the United Arab Emirates. If your location is not listed, please reach out to us, and we’ll do our best to accommodate your shipping needs.

Shipping Charges

Shipping costs are calculated based on factors such as the selected shipping method and the delivery destination. Rest assured, the total shipping cost will be clearly displayed at checkout before you finalize your purchase, so you can make an informed decision.

Order Tracking

Once your order has been dispatched, we’ll send you a confirmation email containing a tracking number and a link to track your package’s journey. You can also conveniently track your order through our website’s “Track Order” section, providing you with peace of mind and real-time updates on your shipment’s status.

Customs and Duties

For international orders, please be aware that customs and import duties may apply depending on your country’s regulations. It’s important to note that any applicable customs fees are the responsibility of the customer. We advise checking with your local customs office for further information.

Delayed or Lost Shipments

While we strive to ensure prompt deliveries, certain unforeseen circumstances beyond our control may cause delays, such as adverse weather conditions or customs processing times. In the rare event of a significantly delayed or lost shipment, please don’t hesitate to contact us, and we’ll assist you in resolving the issue promptly.

Address Verification

To avoid any shipping delays or complications, please ensure that the shipping information provided during checkout is accurate and complete. Double-check your shipping address before finalizing your purchase to ensure a smooth delivery process.

Contact Us

If you have any questions or concerns regarding our Shipping Policy or if you need assistance with your order, our dedicated customer support team is here to help. Feel free to reach out to us, and we’ll gladly assist you in any way we can.

Thank you for choosing TheRoobee for your shopping needs. We value your trust and confidence in us and look forward to serving you with excellence.